1. Service use
You may use SwiftFeedback to collect and manage customer feedback for lawful business purposes.
2. Account responsibility
You are responsible for activity on your account, keeping credentials secure, and ensuring your team uses the service appropriately.
3. Customer data
You are responsible for the data you collect through the platform and for meeting any legal requirements that apply to your business.
4. Availability and changes
We may update, improve, or maintain the service over time. We may also suspend access where needed for security, abuse prevention, or legal reasons.
5. Service controls and moderation
We may remove comments, replies, reviews, accounts, or business access where needed to operate the platform safely, prevent misuse, meet legal obligations, or keep the service commercially sustainable.
6. Payments and cancellation
Paid plans are billed as shown at checkout. You can cancel at any time, and access continues until the end of your paid period unless otherwise stated. We may also cancel or end subscriptions where needed for operational, legal, misuse, or commercial reasons.
7. Contact
For questions about these terms, contact hello@swiftfeedback.app.