FAQ
Answers for teams who want it simple.
Everything you need to know before trying SwiftFeedback.
You can be live in under two minutes. Add your link, QR code, or widget and start capturing feedback immediately.
Yes. Customers can stay anonymous, which keeps feedback fast and candid.
Feedback is private by default. You decide what to share publicly and when to highlight great feedback.
No sign-in is required for customers, so submissions are quick and honest, which drives higher volume.
It goes straight to your email, and you can also enable a private feedback page to manage highlights.
You can set passcodes per location. They can be optional or required for submission, helping verify in‑person visits.
We apply layered technical controls and continuous monitoring to reduce spam and abuse.
Yes. Staff can flag feedback as spam, and it is hidden from their dashboard while the admin team reviews it.
Yes. We follow GDPR principles with transparent data handling, export options, and configurable retention settings.
Still have questions?
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